Devices and sound

A class needs a computer or tablet with a microphone, and a quiet place. Class turns on the microphone; the camera stays off.

The bell

Before each class, your child taps Tap to hear the bell, a short chime, and says whether they heard it. If they didn't, the screen suggests:

Turn the volume up.
On an iPad or iPhone, make sure the side or mute switch isn't on silent.
Using headphones? Check they're plugged in.
Bluetooth headphones can make your teacher sound like a phone call. The device's speakers or wired headphones sound best.

If the screen shows Tap to hear your teacher, tap it: some browsers play sound only after a tap.
On a computer whose microphone is in Bluetooth headphones, the class uses the computer's own microphone instead, when it has one, so the headphones keep the teacher sounding clear.
On a computer with more than one microphone, the Microphone menu in class picks another one.
Reconnecting… means the class is getting its connection back by itself. If it drops, see A dropped connection.

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