Telling us about a problem with a class

If something in a class seems wrong, tell us from that lesson's report: open Something wrong with this class? Tell us, choose what went wrong, and say what happened. Roughly when in the class, and what was said or shown, helps us find it. The choices are:

A mistake in the lesson, such as a wrong answer
The teacher didn't understand my child
Sound or connection trouble
Something not right for children
Something else

A person on our team looks at that class, and writes to your account's email if we have a question or once it's fixed.

For a class with no report yet, or anything else, use the contact form and choose Problem with a class. You don't need to sign in.

The AI teacher can get things wrong: it can misunderstand your child, or say something that isn't quite right. The lessons are drafts that no certified teacher has reviewed yet, so what you tell us helps.

Didn't find your answer? See Questions parents ask, or write to us. You don't need to sign in.